Creating a new Outlook Profile

Creating a new profile for the Zimbra Connector for Outlook

To create a new profile, please follow the directions below.


1. Do one of the following:

a. Windows 8.1: Open the control panel and search for "mail." Click on Mail (Microsoft Outlook 2013) (32-Bit)

b. Windows Vista/7:  Click User Accounts and Family safety, and then click Mail.

 i. Note   In Classic view, double-click Mail.

c. Microsoft Windows XP: Click User Accounts, and then click Mail

 i. Note   In Classic view, double-click Mail.

2. Click on, “Show Profiles”

3. Make sure that “Prompt for a profile to be used” is selected. That will display a box asking the user to choose a profile on Outlook startup

4. Click Add (You should see existing profiles here)

5. Enter a name for the Profile, and Click OK.

6. Select “Manually configure server settings or additional server types”. (On Windows 8.1, this reads "Manual Setup or Additional Server Types")

7. Click other, and then select, “Zimbra Collaboration Server”

8. Enter your full email address for your username, and email password for the password.

9. Check “Use Secure Connection”

10.  Server Name should be your custom URL, i.e. 

When starting Outlook, be sure to open the newly created profile. Please note that the initial synchronization of this new profile can take some time to complete.


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