Setting up an IMAP Zimbra Account for Microsoft Outlook

Setting up your Zimbra Account as an IMAP account in Microsoft Outlook 

To start, open Outlook and go to Tools > Account Settings > New Account and select Internet E-mail as the account type.  For Outlook 2010 go to File > Account Settings > Email:




 Fill in the appropriate information and put a check in the box at the bottom to Manually Configure Server Settings:



Click Next.  Fill in the your name, email address and select IMAP as the account type. 


Incoming Mail Server: your Zimbra server incoming mail server address.  If you're not sure what your incoming mail server is, please submit a help desk ticket at 

Outgoing Mail Server: your Zimbra server outgoing server address. 

Enter your full email address for your User Name and your email password.   




3. Before clicking Next, click on More Settings.  Then click the Outgoing Server Tab.  Select, My outgoing server requires authentication, and Use same settings as my incoming mail server:



4. Now click on the Advanced tab.  For the Incoming server use port 993 and select SSL for the encryption method. For the Outgoing server (SMTP) use port 587 with Auto for the encryption method: (Note: Outlook 2003 users may need to use port 587 as the outgoing port with SSL encryption).  Click OK when done making changes:




After you complete enter the settings click the Test Account Settings button to verify the setup is correct:  




Outlook will test that it can access your email and send messages. If both are successful then setup is complete. If it does not work, please review your settings. 


If you need any assistance please contact us by submitting a new help desk ticket at 


Please sign in to leave a comment.
Powered by Zendesk