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Apple Mail.app IMAP Configuration

Summary

Sync your Zimbra account to Mail.app, Apple's desktop email program.

Instructions

Launch Apple Mail by double-clicking on Apple Mail under Macintosh HD > Applications > Mail.app:




Once open, click on Mail in the upper left corner of Mail.app, then select Preferences:




In the Preferences window, click on Accounts:



In the Accounts pane, notice the + button in the lower left hand corner. Clicking on the + button will populate a new
window, ready for you to input your account information.

Enter your account information in the Add Account fields, replacing the email address jay@01.com with your own full email address:



Full Name: your full name

Email address: your full Zimbra email address

Password: your password

 

Select IMAP as the account type
Description: Account name, for example 'Zimbra account'
Incoming Mail Server: If you are unsure of this setting, please check with your System Admin for your server address or submit a ticket at https://enterprisesupport.01.com/
User name: full Zimbra email address
Password: your Zimbra password

Select Continue


 

Description: SMTP
Outgoing mail server: If you are unsure of this setting, please check with your System Admin for your server address or submit a ticket at https://enterprisesupport.01.com/
Use only this server: checked

Use authentication: checked
User name: your full Zimbra email address
Password: your Zimbra password

Click Continue

Verify your information is correct on the Account Summary screen & check the box for Take account online.  Click Create to sync your Zimbra account with Apple Mail.



Next Steps


Additional Note: Syncing Sent messages & other folders

When you first setup Apple Mail to access your Zimbra account, you'll have two Sent message folders: one for your local mail, one for sent messages for your account on the Zimbra server. The local Sent messages folder will store copies of the mail you send from Apple Mail. The Sent message folder on the Zimbra server stores messages sent from the Zimbra web interface. To merge the contents of these folders and keep them in sync, please follow these steps.

1. Highlight your Zimbra Sent message folder in Apple Mail. This is not the 'paper airplane' icon labeled 'Sent' under Mailboxes, but appears below the local folders under your Zimbra IMAP folders: 


3. Navigate to 'Mailbox' at the top of Apple Mail, select 'Use this Mailbox for' and choose 'Sent'. This will sync messages sent from Apple Mail to your account on the Zimbra Server, as well as any messages sent from the Zimbra web interface to your Apple Mail account:


Repeat this process to sync other mail folders such as Drafts, Trash and Junk folders. 

if you have any questions or need further assistance please submit a help desk ticket at https://enterprisesupport.01.com/ 

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